Increase Employee Engagement
Create a team of happy and engaged employees
Create a team of happy and engaged employees
who consistently do their best work and are
excited to create more value.
Fill out the form below and we'll email you a link to begin the anonymous assessment.
No obligation or credit card required! By signing up for the assessment, you'll also be registered to receive bi-monthly Keep 'Em Happy emails from JoAnna Brandi. You can easily unsubscribe with a single click.
Are you an energizing and positive leader?
Take our FREE 5-minute
assessment to find out!
assessment to find out!
"Positive Leadership is a way of life. It is not something that you do, it is something that you become. Walking day by day and month by month with the leaders of our organization and seeing the transformation of the coaching and leadership styles here at WCA is humbling at best. The Positive Leadership course assembled by JoAnna helped us accelerate the talents, skills, and abilities that are necessary to live this life while leading others. The one statement I hear time and time again is, “What are you broadcasting?, which is part of JoAnna’s program and quickly helps our leaders determine if they are above the line or below the line in their thinking."
Jack Needham
Chief Thought Provoker
Chief Thought Provoker
Williams Comfort Air
© 2021 JoAnna Brandi, Return on Happiness - All Rights Reserved
is a program for leaders who are ready to take their team to extraordinary performance and boost their bottom line.
When top executives want to increase their customer happiness, they call on JoAnna Brandi for guidance and inspiration. In the Customer Retention and Loyalty business for over 30 years, JoAnna has an ‘insider’s’ look on why loyalty efforts succeed – and why they fail. JoAnna, a Happiness Coach for the last 17 years, and a Certified Chief Happiness Officer for over a year, uses evidence based practices from the field of Applied Positive Psychology (aka the Science of Happiness) to help companies activate the link between increased positivity and increased profitability. Happiness is a measurable KPI (Key Performance Indicator) which proves a company can create more productivity, innovation, and collaboration when its leaders focus on creating specific kinds of positive experiences for employees. The culture this creates unleashes the go-the-extra-mile-behavior customers crave and contributes to the bottom line!
JoAnna, the author of two books on Customer Loyalty and one on Positive Living has inspired "Positive Energizers" in hundreds of companies in a wide range of industries. She’s a highly rated public speaker – once named Inc. Magazine’s # 1 conference speaker – and challenges those in her audiences to become ‘Positive Energizers’ in their companies. She’s the publisher of the Customer Care Coach Leadership program, the author of well over 600 articles, and connects positivity to profitability for thousands worldwide with her engaging “Keep ‘em Happy” bi monthly newsletter.
JoAnna, the author of two books on Customer Loyalty and one on Positive Living has inspired "Positive Energizers" in hundreds of companies in a wide range of industries. She’s a highly rated public speaker – once named Inc. Magazine’s # 1 conference speaker – and challenges those in her audiences to become ‘Positive Energizers’ in their companies. She’s the publisher of the Customer Care Coach Leadership program, the author of well over 600 articles, and connects positivity to profitability for thousands worldwide with her engaging “Keep ‘em Happy” bi monthly newsletter.
JoAnna’s mission is to see workplaces become happy places where profit, purpose and positivity go hand in hand to create a positive “spillover” effect enriching families and communities alike.
To book JoAnna for your next event, find out about engaging her services or sign up for her free “Keep ‘Em Happy” communications go to ReturnOnHappiness.com. You can also email JoAnna at: JoAnna(at)ReturnOnHappiness.com.
Understand how emotional intelligence impacts your team and customers.
Dramatically increase employee engagement
Increase producivity and performance
Inspire three to ten times more creativity and innovation
Unleash discretionary behavior, see more people going the extra mile
Enhance customer experience and referral
Create more company-wide happiness
Decrease turnover, health costs, accidents
Enjoy the positive "Spillover" effect of happiness on families & communities
Perfect for both teams and individuals
The Practice of Positive Leadership Online Course
The Practice of Positive Leadership: Use the Science of Happiness to Keep Employees Engaged and Customers Happy was designed specifically for leaders who want to inspire, motivate, and elevate others to move far beyond 'customer satisfaction' and aim for Customer Happiness.
The Practice of Positive Leadership Online Training
Unlock the Power of Positivity In Your Team
Happy employees have 65% more energy than unhappy ones.
78% of employees say that they would work harder if their efforts were recognized.
The Practice of Positive Leadership: Use the Science of Happiness to Keep Employees Engaged and Customers Happy will teach you many life-changing, evidence-based practices of Positive Psychology. It will differentiate you as a leader, and help you keep your staff engaged, motivated and happy to deliver exquisite customer experiences every day.
78% of employees say that they would work harder if their efforts were recognized.
The Practice of Positive Leadership: Use the Science of Happiness to Keep Employees Engaged and Customers Happy will teach you many life-changing, evidence-based practices of Positive Psychology. It will differentiate you as a leader, and help you keep your staff engaged, motivated and happy to deliver exquisite customer experiences every day.
Our 100% self-paced and mobile-friendly training program is perfect for both small and large organizations. Whether you choose to have your staff go through the material on an individual basis or as an entire team, your business will benefit in a number of important ways:
Engage your employees, keep your customers happy, boost your bottom line.
If you want your organization to stand out and your customers and employees to become your raving fans - you have to be different in a significant and positive way - you have to be a "Positive Energizer".
Enroll NOW in The Practice of Positive Leadership and start experiencing the postive difference for yourself TODAY!
Meet Your Positive Leadership Coach: JoAnna Brandi
Improve the Customer Experience
Happy, engaged customers buy more, tell their friends,
Happy, engaged customers buy more, tell their friends,
and come back again, which means more revenue
for your organization.
Create a Culture of Positive Leadership
Your leaders will be powerful, effective and more confident in their leadership skills which will:
Your leaders will be powerful, effective and more confident in their leadership skills which will:
Start today for only $497
Invest In Yourself
Invest In Your Team
Individual Level
10 Units
10 Units
100% self-paced &
mobile friendly
mobile friendly
Instructional Videos
Exercises, Assessments & Positivity Practices
Course Workbook
Discussion Forum
for students
for students
Downloadable resources, infographics, & images
100% Money Back Guarantee*
Organization Level
Includes all of the Individual Level
features plus the following:
Includes all of the Individual Level
features plus the following:
Optional private Discussion Forum
exclusively for your team or group
White label and
customization options
customization options
Can be integrated with other
Learning Management Systems
Learning Management Systems
100% Money Back Guarantee*
*Our Money Back Guarantee: You have 30 days to use, enjoy, and evaluate the course. If it's not for you, just let us know and we will happily refund your investment. Email us at: refunds@returnonhappiness.com
JoAnna has worked with:
Become a Positive Energizer and create a positive experience for co-workers, customers, suppliers, and more. The "Positive Spillover Effect" of happiness in the workplace is well documented: productivity, performance, and profit all go up when leaders focus on finding strengths and leveraging them through recognition and feedback.
When you shine the light on what is right about work you energize others and enable them to create more
positive customer experiences.
The Practice of Positive Leadership: Use the Science of Happiness to Keep Employees Engaged and Customers Happy is for leaders who are motivated to make a significant positive difference in the lives of all the people they touch.
Become a Positive Energizer and create a positive experience for co-workers, customers, suppliers, and more. The "Positive Spillover Effect" of happiness in the workplace is well documented: productivity, performance, and profit all go up when leaders focus on finding strengths and leveraging them through
recognization and feedback.
When you shine the light on what is right about work you energize others and enable them to create more positive customer experiences.
The Practice of Positive Leadership: Use the Science of Happiness to Keep Employees Engaged and Customers Happy is for leaders who are motivated to make a significant positive difference in the lives of all the people they touch.
YES! I want to profit from positivity
